Extended Stay America Suites - Los Angeles - LAX Airport - El Segundo

I loved everything except

The property is located in a beautiful location, close to the restaurants, the beach is not too far, and the LAX airport is within 10 minutes.

Location was good, price was right, staff was available to help with issues.

The staff were knowledgeable and helpful and kind. I like the location. The room was good and well kept.

Initially, I was put in room 310 but I requested a different room because the phone cord did not fit into the wall because it was damaged. There was no hot water and the carpet smelled of old, wet pet hair and smoke. The fixtures in the bathroom needs to be updated. I did love how the staff immediately responded to my issue and changed me to a room without carpet and there were no pet or smoke odors. I can't recall the young lady's name who helped me move my items to a different room but she and Joshua were exceptionally friendly, pleasant, efficient and professional. Their positive attitude is the primary reason that I would consider staying here again but definitely not in a carpeted room. The housekeeper also does a great job keeping the rooms clean. The bed and pillows were comfortable, the heating system was great, the neighbors were quiet, it is in the perfect location with a Ralph's supermarket less than 100 feet away, In and Out burger and El Pollo across the street, convenience stores and Manhattan Beach/ Redondo beach is only a few blocks; LAX approximately 2 miles but in Los Angeles traffic, make that 30 minutes